Compass Business Solutions takes your privacy seriously. This policy explains what information we collect, how we use it, and your rights. We do not sell your personal information.

We collect information you provide directly:

• Contact information — name, email address, business name, phone number
• Intake and diagnostic data — business operations information you enter through our diagnostic and intake tools (billing rates, employee count, revenue estimates, etc.)
• Payment information — collected and processed by Stripe. We do not store payment card details.
• Communications — emails or messages you send us

We also collect limited technical information automatically:

• IP address and general location
• Browser type and device information
• Pages visited and time spent
• Referral source (how you found us)

• To deliver and provide access to purchased products and services
• To send you product-related emails (access instructions, follow-up sequences related to your purchase)
• To improve our diagnostic tools and services
• To respond to your questions and support requests
• To send you marketing communications — you can opt out at any time

We do not use your business intake data for any purpose other than generating your diagnostic results and improving our service.

Your data is stored securely using industry-standard practices. We use Upstash (a secure cloud key-value database) to store account and diagnostic data. Access is restricted and encrypted.

No system is perfectly secure. We implement reasonable safeguards but cannot guarantee absolute security.

We work with the following trusted services:

• Stripe — Payment processing.
• Resend — Email delivery service
• Vercel — Website hosting and infrastructure
• Anthropic — AI services used to generate your diagnostic plan
• Upstash — Secure data storage

These providers only receive the information necessary to perform their services and are contractually required to protect it.

When you purchase a product, we will send you emails related to your purchase — access instructions, follow-up guidance, and check-ins as part of your program.

You can opt out of marketing emails at any time by clicking unsubscribe in any email or contacting us. Transactional emails related to your purchase cannot be fully unsubscribed as they are necessary to deliver the service.

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to any legal retention requirements)
• Opt out of marketing communications at any time

To exercise these rights, contact us at support@compassbizsolutions.com.

If you are a California resident, you have additional rights under the CCPA including the right to know, delete, and opt-out. We do not sell personal information.

We honor privacy rights requests regardless of your state of residence.

Our services are intended for business owners and are not directed at children under 13. We do not knowingly collect information from children.

We may update this Privacy Policy periodically. We will post changes at this URL with an updated effective date. Significant changes will be communicated by email if we have your contact information.

Privacy questions or requests: support@compassbizsolutions.com